Shipping

If your package is lost in transit please email us at torimarieboutique@gmail.com so we can file a claim for the package. Once the investigation is complete and your package cannot be located we will reship your items and if they are not available we will refund you for your order. USPS mail must be in transit for 15 days before we can file a claim for the missing package.

**Please note we are not responsible for stolen packages. If the shipping carrier confirms delivery we are unable to issue a refund. If products are marked as delivered, you will need to contact the carrier regarding your package.

We are not responsible for any delays caused by our mail carriers and will not refund shipping charges if USPS or UPS does not meet their guaranteed shipping times. Please contact them directly if your items are not delivered on time. 

USPS 1-800-275-8777

UPS 1-800-742-5877  

Orders cannot be cancelled or changed after being placed.

In the event that your package is returned to us due to an incorrect address, we will contact you to arrange a reshipment. Please note that additional shipping charges will apply. Please double check your shipping address.